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Facilitator, Coach, Website design, Social media and SEO in St. John's NL | Lorne Pike & Assoc

Facilitator, Coach, Website design, Social media and SEO in St. John's NL | Lorne Pike & Assoc

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Ocean Quest Spa

As one of the newest entries in an already busy competitive landscape for spas in the St. John’s area, Ocean Quest Spa was able to generate a strong start and loyal clientele within their first year in business. This was largely due to their focus on an exceptional customer experience, friendly and highly-trained staff, and a unique location well off the beaten path as a spa in Conception Bay South.

Ocean Quest Spa website design

Still, they knew there were significant opportunities waiting to be discovered and higher levels of customer service that a website could deliver. They contacted Lorne Pike & Associates and asked us to deliver a new website that would do exactly that, while also maintaining and even heightening their presentation as a spa with taste and an exceptional focus on their customers.

We delivered a new website that met all their criteria, while also giving them for the first time ever the ability to sell products and gift cards online, and accept booking requests for any of their treatments and the staff member of the customer’s choice. We also provided a makeover of our own, providing a new logo design that was more consistent with the branding they wanted for their spa.

The new website not only generated new revenues but did so while saving the company significant staff time, since it took over many tasks that had previously tied up front-desk staff, which meant they were now freed up to focus on providing even better care for their customers. We then topped it all off with training sessions to ensure the staff were comfortable with the new website’s operations and updates. Have your own dreams for a website that brings in new customers while making life easier for your staff? We can help make it happen…

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A few samples of what we do

Cabot Ford Lincoln

Kento Windows & Doors

Facilitator and Speaker

Hometel on Signal Hill

Interview Coach

Ocean Quest Spa

“highest caliber”


“There was a clear level of strategic thinking and creative energy that went into every stage of each project, and both projects were delivered on time and on budget. We received an excellent return on our investment and his work ranked among the highest caliber and most effective communications products delivered to our Department in many years.


“Lorne’s marketing and public relations expertise was second to none, and his work exceeded our expectations, which have often been characterized by external consulting firms as exceedingly high and demanding.”

— John D. Scott, Gov’t Newfoundland & Labrador, St. John’s, NL, Canada

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About Us

Looking for a professional facilitator, innovative marketing consultant, website designer, or SEO and social media help? Need exceptional media training or interview coaching? We create solutions that deliver results.

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Here we are

Address: 510 Topsail Road, St. John’s, NL, Canada, A1E 2C2
Toll-free: 1(888) 747-7453
Local:       1(709) 747-7453
Email:       info@lornepike.com

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Want to make your marketing or communications more effective, with an industry expert who listens and cares? Let’s make that happen.

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